For inquiries, reservations, or takeaway, call us at (803) 648-1898.

CANCELLATIONS
Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Reservations may be canceled without penalty up to 48 hours prior to arrival. Reservations not cancelled by 3 p.m. EST (48 hours before arrival) will be charged a one-night stay, including taxes.

ARRIVALS AND DEPARTURES
Check-in time is 3 p.m.; checkout is 11 a.m. We are happy to store your luggage if you arrive before 3 p.m. or wish to depart later than 11 a.m.

SMOKING
Inside, The Willcox is a smoke-free environment. Please retire to the porch to indulge in a pipe, cigar or cigarette.

CHILDREN
Children are always welcome at The Willcox. Pack and Plays are available at no charge. Call ahead, and one will be set up in your room when you arrive.

PETS
Well-trained and quiet pets are welcome. If your favorite pet is joining you, a $75 charge will be added. All pets must be on a leash while on property and please make sure pets are secure in their crates when you leave your room. A credit card must be presented at the time of check in to guarantee against damages or soiled carpets/soft goods in the room. Damages will be billed on a case-by-case basis.

THE POOL
The pool is open to guest’s spring, summer and fall but closed in winter. A lifeguard is not on duty, however, so swimming is at your own risk. If you require assistance getting in and out of the pool, please notify the front desk.

HEALTH & WELLNESS
The comfort, well-being and safety of our guests has always been our top priority. In addition to local, state and federal guidelines within our industry, we have implemented additional cleaning and sanitation protocols through the entire hotel and installed the REME HALO in the HVAC systems in public areas of the hotel. The HALO-LED is an in-duct, whole building air purification system that is both zero ozone compliant, mercury free and is intended to proactively treat every cubic inch of air-conditioned space, reducing airborne and surface contaminants. If you have any questions about our health and wellness protocols or have a specific request, please do not hesitate to reach out to us at info@thewillcox.com or 803-257-6017

Note: Room rates are subject to all state and local taxes, currently at 11 percent. Prices are subject to change without notice.

Maximum number of guests per room is two adults and two children.